Login

Country

Cart

Your cart is empty

Terms of service

Notation Related to the Specified Commercial Transaction Law

Sales Price

  • The price displayed on each product page is the sales price (consumption tax excluded).

  • Depending on your country, you may be required to pay sales tax or duties directly to your local tax authority. Details are explained on each individual product page.

Payment Methods & Timing

  • Accepted payment methods: Credit Card, PayPal, Apple Pay, Google Pay, Shop Pay.

  • Payment is confirmed at the time of transaction.

Returns & Exchanges

Special Terms for Returns

  • All products are inspected before shipping.

  • Due to the nature of pre-orders, returns are not accepted unless the product is defective, damaged, or incorrect.

  • For eligible returns, please contact us within 7 days of receiving your order.

  • Returns or refunds cannot be accepted for reasons of customer preference or convenience.

Delivery Timeline

  • Production begins after your pre-order and payment are confirmed.

  • The standard lead time is 4–6 weeks (as stated in the product description).

  • In rare cases, production may take longer. If so, we will update you via Instagram or email with the new estimated shipping date.

Privacy Policy

Purpose

This Privacy Policy explains how www.aliveform.bio (“we”, “our”, or “the Site”) collects, uses, and protects your personal information when you visit or make a purchase.

Contact

If you have questions, need more information, or wish to make a complaint, please email info@aliveform.bio.

Information We Collect

Device Information

  • Purpose: To display the site correctly, analyze usage, and improve performance.

  • Collected Automatically: Browser version, IP address, time zone, cookies, visited pages, search terms, and site interactions.

  • Collected Via: Cookies, log files, web beacons, tags, and pixels.

  • Shared With: Our platform provider, Shopify.

Order Information

  • Purpose: To process your order, arrange shipping, send invoices/order confirmations, detect fraud, and provide marketing (if consented).

  • Collected From You: Name, billing/shipping address, payment details, email, phone number.

  • Shared With: Shopify for order processing.

Use of Personal Information

We use your information to:

  • Offer and sell products

  • Process payments

  • Fulfill orders and shipments

  • Communicate updates and offers (if opted in)

Targeted Advertising

We may use your data to provide relevant ads. For example:

Retention of Data

We retain order information unless you request deletion. See “Your Rights” for more details.

Do Not Track

We do not change our data collection practices when a “Do Not Track” signal is received, as industry standards for such signals are not yet consistent.

Changes

We may update this policy to reflect operational, legal, or regulatory changes. Updates will be posted on this page.